FAQ
Why purchase Watch Certificate™ from Chronofy?
Chronofy is an official partner of Watch Certificate™. Our in-house master watchmaker has over 25years experience working at brands such as Omega, Breitling, Bamford, and Swiss Time Services.
How do I send my watch for certification?
You can either send us your watch or we can arrange next day collect and return delivery. Once you have purchased your certificate, we will contact you to start the process and ensure your watch is delivered back to you with your new certificate.
How long does certification take?
The inspection by a watchmaker takes less than an hour. Depending on the availability of the expert, the watch can be kept by the watchmaker for additional photos. Once the inspection is completed, you can leave with your watch and its accessories. You will be notified of the expert’s validation within 48 hours on average.
I already have the original box, papers, and invoice?
Unfortunately, today, a certificate of origin is very easily falsifiable and holds no evolving information, no photos and cannot justify the authenticity of the watch and its components at a moment. On the other hand, Watch Certificate™ is the ideal tool to justify the market value of a watch to its insurance or to reassure a potential buyer in a transaction.
Why Watch Certificate™ to insure my watch?
Watch Certificate™ makes life so much easier that it is hard to do without it, as it proves to the insurer: – the existence – the condition – authenticity – market value Thanks to the official signature of a recognized expert, this certificate is authentic with all insurance companies. In case of theft, the serial numbers of the watch are blacklisted by the main retailers and the brand. Moreover, you can download the PDF version of your certificate and send it to your insurance company to save you a lot of time searching for documents.
Who can update my Watch Certificate™?
Your Watch Certificate™ is upgradeable and it records the history of your watch. All of our authorized watchmakers can update your certificate, by appointment only. You can also request an update on the market value of your watch remotely (e.g. filing an insurance claim). An independent expert will validate the new market value of your watch within 48 hours, on average.